MobileApp:Troubleshooting: Difference between revisions
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==='''When I launch the Epiphany Mobile App I only see a white/gray screen.''' | =Troubleshooting Tips for the Epiphany Mobile App= | ||
=='''When I launch the Epiphany Mobile App I only see a white/gray screen.'''== | |||
First, force stop/quit the Epiphany Mobile App, then try launching again. | First, force stop/quit the Epiphany Mobile App, then try launching again. | ||
If no success, then uninstall the Epiphany Mobile App and reinstall the application. A restart of your mobile device may be needed between uninstall and | If no success, then uninstall the Epiphany Mobile App and reinstall the application. A restart of your mobile device may be needed between uninstall and reinstall. | ||
=='''Why am I unable to log into the Epiphany Mobile App?'''== | |||
If you are unable to log into the Epiphany Mobile App, see your administrator. You either do not have access to the Epiphany Mobile App and/or are not in the correct Epiphany Security Groups. | |||
=='''What does the green check mark indicate next to my Expense Request Entry?'''== | |||
The green check mark next to an Expense Request Entry indicates your expense request has been approved. | |||