MobileApp:Troubleshooting: Difference between revisions
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=='''When I launch the Epiphany Mobile App I only see a white/gray screen.'''== | =='''When I launch the Epiphany Mobile App I only see a white/gray screen.'''== | ||
First, force stop/quit the Epiphany Mobile App, then try launching again. | First, force stop/quit the Epiphany Mobile App, then try launching again. | ||
If no success, then uninstall the Epiphany Mobile App and reinstall the application. A restart of your mobile device may be needed between uninstall and | If no success, then uninstall the Epiphany Mobile App and reinstall the application. A restart of your mobile device may be needed between uninstall and reinstall. | ||
=='''Why am I unable to log into the Epiphany Mobile App?'''== | =='''Why am I unable to log into the Epiphany Mobile App?'''== | ||
If you are unable to log into the Epiphany Mobile App, see your administrator. You either do not have access to the Epiphany Mobile App and/or are not in the correct Epiphany Securtiy Groups. | If you are unable to log into the Epiphany Mobile App, see your administrator. You either do not have access to the Epiphany Mobile App and/or are not in the correct Epiphany Securtiy Groups. | ||
=='''What does the green check mark indicate next to my Expense Request Entry?'''== | =='''What does the green check mark indicate next to my Expense Request Entry?'''== | ||
The green check mark next to an Expense Request Entry indicates your expense request has been approved. | The green check mark next to an Expense Request Entry indicates your expense request has been approved. | ||